Joseph Boyett, Author & Consultant
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The Competitive Edge
by Joseph H. BoyettAll entrepreneurs want to learn how to utilize creatively the
resources at their disposal to increase productivity, profitability, and market
performance. This indispensable guide focuses on every weapon you need to make that
happen:
The difference between a business plan and a business strategy;
A training program that really teaches;
Seven ways to offer high pay while holding down labor costs;
The things that mean more than money in inspiring employees to work harder and
better;
No-problem ways to deal with problem people;
Tips on spotting leadership potential
Delegating responsibility without losing touch;
Showing customers how much you care.
And so much more, all based on "The Competitive Edge" column in Entrepreneur
magazine, which has become one of the most widely followed sources of
entrepreneurial advice in American business today.
CONTENTS
Developing Your Business Strategy
How to Hire
Finding People to Work for You
How to Train the People Who Work for You
Paying for Performance
Taking the Lead
How Your Beliefs About People Can Make or Break Your Business
How to Motivate Your Employees
Building a Winning Team
The Importance of Involving Employees
Correcting Problem Behavior
The Art of Communicating
Successful Meetings
Overcoming Resistance to Change
Managing and Motivating for Creativity
Managing Your Time
How to Delegate
Dealing with Difficult People
Super Service: It's Just Good Theater
After the Flack . . . Win Them Back
True Quality
Your Business Health Checkup
by Joseph H. BoyettAll entrepreneurs want to learn how to utilize creatively the
resources at their disposal to increase productivity, profitability, and market
performance. This indispensable guide focuses on every weapon you need to make that
happen:
The difference between a business plan and a business strategy;
A training program that really teaches;
Seven ways to offer high pay while holding down labor costs;
The things that mean more than money in inspiring employees to work harder and
better;
No-problem ways to deal with problem people;
Tips on spotting leadership potential
Delegating responsibility without losing touch;
Showing customers how much you care.
And so much more, all based on "The Competitive Edge" column in Entrepreneur
magazine, which has become one of the most widely followed sources of
entrepreneurial advice in American business today.
CONTENTS
Developing Your Business Strategy
How to Hire
Finding People to Work for You
How to Train the People Who Work for You
Paying for Performance
Taking the Lead
How Your Beliefs About People Can Make or Break Your Business
How to Motivate Your Employees
Building a Winning Team
The Importance of Involving Employees
Correcting Problem Behavior
The Art of Communicating
Successful Meetings
Overcoming Resistance to Change
Managing and Motivating for Creativity
Managing Your Time
How to Delegate
Dealing with Difficult People
Super Service: It's Just Good Theater
After the Flack . . . Win Them Back
True Quality
Your Business Health Checkup
