Joseph Boyett, Author & Consultant
Beyond Workplace 2000
by Joseph H. Boyett and Jimmie T. Boyett

Many of the wholesale changes in business operation predicted in the landmark
Workplace 2000 have already been undertaken. Downsizing and restructuring left both
large and small corporations more efficient and more focused on quality. In most
industries, the gap between rivals on quality, cost, and speed has almost disappeared.
Yet much remains to be done.

Beyond Workplace 2000 takes you into a world where simple downsizing no longer is
enough, but must be coupled with an understanding of the difference between
corporate fat and corporate muscle. Quality alone will no longer be sufficient, and
corporations, usually fighting for segments of the marketplace, will invest an equal
amount of energy to grab mere fragments of the marketplace. Companies will become
highly innovative, less mechanistic, and more flexible, interacting continuously with their
environment and their customers. They will thrive on chaos and continuous change,
producing highly customized products and services on the spur of the moment. Styles of
leadership will have to change; old internal divisions must be dissolved to allow for
internal interplay, making teamwork a vital operative principle. And workers will be an
active part of management thinking in every area from education to family welfare.

Using examples from many actual companies, this extraordinary and insightful book
provides not only a blueprint for the company of tomorrow, but a survival manual for
working Americans who find themselves at the center of all this change.

REVIEWS

"There is a future coming in the workplace and the marketplace and the boardrooms
that will barely resemble the present. We can all read this book and weep or, if we're
smart, we can read it and get ready. The Boyetts have done a terrific job of reporting
and of seeing the future." JIM LEHRER, THE NEWS HOUR WITH JIM LEHRER

"Beyond Workplace 2000 provides thoughtful and imaginative views about work, about
organizations, and about personal requirements for dealing with change. It is
mandatory reading for anyone who is contemplating becoming an architect of
tomorrow." DAVID B. LUTHER, LUTHER QUALITY ASSOCIATES

"Graduating seniors in every school of business should have to read this book as part
of their preparation for the transition to the rest of their work lives." JAMES W.
KLINGLER, PROFESSOR OF MANAGEMENT, VILLANOVA UNIVERSITY

CONTENTS

PART: I THE PURSUIT OF INNOVATION
Chapter 1. Learning from Our Successes
Chapter 2. Creating the customer-Sensitive, Knowledge-Creating, Agile Enterprise

PART II: THE NEW STRATEGY
Chapter 3. Chapter 3: Strategies of the Past
Chapter 4. Chapter 4: In Search of Core Competencies
Chapter 5. Competing on Core Competencies

PART III: THE NEW STRUCTURE
Chapter 6. Downsizing Isn't Enough
Chapter 7. The New Organization

PART IV: RESPONDING TO THE NEEDS OF A NEW WORKFORCE
Chapter 8. The Changing Faces of the American Workforce
Chapter 9. Business Impact and Response
Chapter 10. Is It Help of Just Hoopla?
Chapter 11. Getting Beyond the Hoopla to the Real Issues (Work and Family)

PART V: LEARNING AND THE NEW WORKPLACE
Chapter 12. How Individuals and Organizations Learn
Chapter 13. Dealing with Our Mental Models
Chapter 14. The Architecture of the Learning Organization

PART VI: AMERICAN EDUCATION: AN UPDATE
Chapter 15. The Skills Required for the New Workplace
Chapter 16. The New Learning Place for the New Workplace
Chapter 17. The Promise of Technology

PART VII: THE NEW LEADERSHIP
Chapter 18. The Leader as a Facilitator of Change
Chapter 19. Facilitating the Shared Vision
Chapter 20. From Self-Management to the Dawn of Self-Leadership